Terms of service
Terms of Service
OVERVIEW
This website and store are operated by The Sprouting Nook. By visiting our site or purchasing from us, you agree to these Terms of Service.
These terms apply to all users of the website including customers, browsers and contributors of content. If you do not agree to these terms, please do not use our website or services.
PRODUCTS
We sell live plants and digital products.
Because plants are living products, natural variations in size, colour and appearance may occur. Product images are provided as a guide and may differ slightly from the plant you receive.
We reserve the right to modify or discontinue products at any time without notice.
ORDERS
When you place an order you are making an offer to purchase a product. Orders are only confirmed once payment has been received and the order has been accepted.
We reserve the right to cancel or refuse any order if fraud, pricing errors or product availability issues occur.
Please check your order details carefully before completing your purchase.
PRICES AND PAYMENTS
All prices listed on our website are in GBP (£) unless stated otherwise. Prices may change at any time without notice.
Payment must be made in full at the time of purchase through the payment methods available on our store.
SHIPPING AND DELIVERY
Delivery times are estimates and may vary depending on courier services and circumstances outside our control.
Live plants should be unpacked as soon as possible after delivery. We are not responsible for plant deterioration caused by delays outside our control or by plants being left unattended after delivery.
Further details can be found in our Shipping Policy.
RETURNS AND REFUNDS
Our returns process is outlined in our Return & Refund Policy. Please review that page for full details.
Due to the perishable nature of live plants and the nature of digital downloads, different return conditions may apply.
INTELLECTUAL PROPERTY
All content on this website including images, text, branding and digital products is the property of The Sprouting Nook and may not be copied, reproduced or distributed without written permission.
WEBSITE USE
You agree not to use our website for any unlawful purpose or to attempt to interfere with the operation or security of the website.
LIMITATION OF LIABILITY
We aim to provide accurate information and quality products, however we cannot guarantee that the website will always be error free.
To the fullest extent permitted by UK law, The Sprouting Nook will not be liable for any indirect or consequential losses arising from the use of our website or products.
Nothing in these terms limits your statutory rights under UK consumer law.
GOVERNING LAW
These Terms of Service are governed by the laws of England and Wales.
CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
CONTACT
If you have any questions about these Terms of Service, please contact us at:
The Sprouting Nook
73a Grove Road
Rayleigh
SS6 8RA
United Kingdom